FULCO
CIRCULATION MANAGER
Complete database
access from your desktop
Link your personal computer or workstation with
your publication data using Fulco's Circulation Manager software (FCM).
The latest version gives you access to administrative information
including billing and file codes, customer service information such as the
latest promotions and special instructions, complete subscriber account
information including customer service history, scheduled jobs such as
updates and supplements, publication rates, settings, and detailed issue
information. Access every piece of data we have on file regarding your
publication and its customers.
Execute sophisticated
subscriber queries
Perform complex subscriber counts based on any
criteria available in the database. The Select and Sort
is a powerful database query tool that allows you to filter and sort
subscribers based on logical (and, or, xor) selection rules.
Generate and print
your own reports
Through a set of configurable, pre-defined jobs
users can produce reports on publication and subscriber data. With the FCM
you can run and print statistics whenever and as often as you like.
Update subscriber
address information and track customer service
Publishers who handle their own customer service
can directly change subscriber name and address information, cancel and/or
refund subscribers, and nixie undeliverable accounts. With the FCM's
customer service tracking feature, subscriber support calls can be logged
into the customer's account record for informational and/or billing
history. |