• November 1, 2018

    Dashboard, Ezsubscription Offers

    You can now add and edit ezsubscription offer pages. Contact your Customer Service Manager for more information.

  • October 15, 2018

    Dashboard, Rates and Promotion Codes

    You can now add and edit Response Keys (Promotion Codes) and Key Rates for your publication. Contact your Customer Service Manager for more information.

  • August 20, 2018

    Dashboard, general

    Customer service contacts chart added. Schedule reformatted for easier reading. Renewal, invoice, and served information added to the subscriber inquiry history.

  • June 29, 2018

    Dashboard, general

    The session idle timeout has been increased from 20 to 45 minutes. What took so long? Nobody asked.

  • May 16, 2018

    Subscriber Tracking Report

    A new report has been added. Subscriber Tracking shows order history over time, grouped by start issue, source, and term.

    Report design by Valerie Cortés, The Baffler.

  • January 28, 2018

    Subscriber Inquiry

    The customer (registration) inquiry now does a "contains" search instead of "equals".

  • January 5, 2018

    Subscriber Inquiry

    The subscriber inquiry now displays the full history for the selected account. Previously, only the last four transactions were displayed.

  • November 25, 2017

    Digial Library

    Authentication via IP address can be set per subscriber. This is expected to be used primarily for institutions like libraries and schools.

  • November 2, 2017

    FCM settings

    FCM settings that control publication behavior are now viewable in the dashboard.

  • October 18, 2017

    FCM ad hoc reporting

    Full complement of FCM reporting is now in the dashboard.

    This is a premium service, and access is restricted to FCM users.

  • September 5, 2017

    FCM Response Keys

    Added online response key management under the FCM menu.

  • August 24, 2017

    FCM ad hoc reporting

    Fourteen additional reports added to the dashboard.

  • August 8, 2017

    FCM ad hoc reporting

    FCM reporting is being added to the dashboard. This initial release contains the 'Select & Sort' and 'Geographic Analysis'.

    This is a premium service, and access is restricted to FCM users.

  • July 10, 2017

    Email Confirmations

    Now supports conditional text. You can turn text/formatting on/off depending on subscriber/subscription data.

  • June 14, 2017

    Create/Send Email Page Updated

    Now supports the sending of test emails and ability to control the queue time. Improved interface and performance of upload/sending.

  • June 1, 2017

    How-To Menu Added

    New menu item has been added to the top menu bar starting a step-by-step guide for the given page.

  • May 20, 2017

    Digital Publishing Release

    Now support session-less login for browsers that don't support iframe CORS-cookies. Added ability to customize login, eReader and the library page per publication.

  • April 24, 2017

    Online FCM Update

    Added ability to manage customer accounts.

  • March 29, 2017

    E-mail server upgrade

    E-mail server upgrade increased send rate from 8,000 per hour to 23,000 per hour.

  • February 4, 2017

    Renewals Source by Expire by Effort

    Column widths increased so that subtotals over $1,000,000.00 will maintain alignment.

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